Politique d’expédition

We offer shipping to all UK addresses, as well as international shipping to select countries. All orders are processed within 1-2 business days, and shipping times vary depending on the delivery location and shipping method chosen at checkout.

For UK shipping, we offer standard delivery which typically takes 2-3 business days. For international shipping, delivery times vary depending on the destination country and shipping method chosen at checkout.

Shipping costs are calculated at checkout based on the delivery location, products ordered and shipping method chosen. 

Please note that we are not responsible for any customs or import duties that may be charged for international orders. Customers are responsible for any additional fees or taxes charged by their local customs office.

If you parcel is showing as delivered but you have not received the item please contact us and allow 5 working days for us to investigate the issue. 

If several delivery attempts have been made to deliver your parcel and is then returned to us we will not be responsible for the charges incurred to resend your parcel and you will be required to pay the difference before we reship your items.

Any questions or concerns about shipping, please contact our customer service team at customerservice@vummies.co.uk